FAQ

I HAVE ENCOUNTERED AN ISSUE WHEN PLAYING LETTER JAM ONLINE – CAN YOU HELP ME?

Please, contact us at support@czechgames.com and we will do our best to help you. :)

HOW IS THIS SUPPOSED TO WORK?

Letter Jam Online platform is a gaming table for you and your online friends. It does not find you players to play, neither plays it automatically – it sets up the game for you according to your preferences, lets you invite your friends, and then it allows the joined players to interact with the game. The best is if you and your fellow players gather using your favorite online communication tool, like you would gather around a real table. Then you just send them the link that can be found under the Players button.

DO I NEED TO KNOW THE RULES OF LETTER JAM?

Yes, the site provides a comfortable way to play, but the rules have to be enforced by the players, same as if you were sitting around a real gaming table. If you don’t know the rules, the platform offers an interactive Tutorial that will guide you through each step of the game. If you prefer to learn Letter Jam outside of the Online platform, you can either read the rules of Letter Jam on our website, or watch a short how to play video explaining the rules.

IS THIS VERSION OFFICIAL?

Yes – Letter Jam Online was developed by the same company that created the original Letter Jam board game, Czech Games Edition.

HOW MANY PEOPLE DO I NEED TO PLAY THE GAME?

Letter Jam is playable in 2–6 players.

HOW MANY FRIENDS CAN I INVITE TO PLAY?

There can be a maximum of 6 players playing the game. However, you can invite up to 64 spectators to watch you play, if you’d like to.

HOW MANY GAMES CAN I PLAY IN ONE ROOM?

In one room, one game of Letter Jam can be played at one moment. After it is finished, you may start a new one (or, you may cancel the game in progress by starting a new one).

IF WE DON'T FINISH THE GAME IN ONE SESSION, HOW LONG WILL THE ROOM LAST?

The rooms are automatically deleted after 7 days, to keep space on the servers.

CAN SOMEONE JOIN A GAME IN PROGRESS?

No, the rules of the game do not allow this; you’d have to start a brand new game.

HOW MANY LANGUAGES DO YOU SUPPORT?

In Letter Jam Online, we have letter cards and databases of words in about 9 languages. The user interface is currently available only in English and Czech, but we are working on adding more.

I DON'T SEE MY LANGUAGE WHEN CREATING A ROOM.

While you can play the game with word and letter packs from all 9 featured languages, not all of them are yet available for the website interface. When clicking the "Create room" button, you can pick a language for the interface.

I AM MISSING A LANGUAGE. CAN I HELP YOU WITH THE TRANSLATION?

The official translations are done by our distribution partners in various countries and in cooperation with them, we progressively add new translations of the game interface. If you would like to help us with a language that is missing even for the words, please contact us at support@czechgames.com. Thank you very much!

CAN MORE PEOPLE PLAY ON THE SAME DEVICE?

In theory, yes, if you use different browsers and take turns sitting before the screen, but we don’t recommend this because it could affect your playing experience negatively.

CAN I PLAY THIS BROWSER VERSION OF LETTER JAM ON MOBILE PHONES?

Yes, you can!

DO YOU PLAN TO ADD A CHAT?

No. We recommend playing the game together with your favorite external video chat tool. Letter Jam Online was developed as a tool to help you play the game with your friends online in these rush times when meeting in person is often not possible.

CREDITS

Ondřej “Ondra” Skoupý
Lukáš “SpadgeAki” Novotný
Michaela “Míša” Zaoralová
Jan “Zvonda” Zvoníček
Anežka “Angie” Seberová
Stanislav “Standalf” Kubeš
Ondřej “Ursus” Skácel
Regina “Regi” Urazajeva
Vlaada “Vlaada” Chvátil
Rachel “Ray” Billings
Zdenko “Brigádník” Čepan
Tomáš “Ne ten desetibojař” Dvořák
Irena “Ithil” Škodová
Zuzana “Bett” Holešová
Štěpán “Kat” Cenek
Pavlína “Pája” Hornová
Special thanks to Lukas Connors.